We’re here to help make your Scripture Sprout experience simple and enjoyable.

Whether you have a question about a product, need help accessing your digital download, or want assistance with an order, please contact us using the details below.

Get in Touch

Email: sripturesprout@proton.me
Website: scripturesproutco.com

We aim to respond to all customer inquiries as soon as possible, usually within 1–2 business days.

Before Contacting Us

To help us assist you more quickly, please include:

• Your full name

• The email address used at checkout

• Your order number, if applicable

• The name of the product

• A clear description of your question or issue

• Screenshots, if you are experiencing a technical problem

Order and Download Support

Please contact us if:

• You did not receive your download email

• Your download link is not working

• A file is missing or damaged

• You received the wrong product

• You were charged more than once

• You need help opening or printing a file

• You have a question about your order

Please also check your spam, junk, or promotions folder before contacting us, as order and download emails may occasionally appear there.

Product Questions

Have a question before purchasing?

We’re happy to help with questions about:

• Product contents

• File formats

• Languages included

• Printing requirements

• Age suitability

• Personal or classroom use

• Canva compatibility

• Product licensing

Please review the product description first, as many common questions are answered there.

Refund Questions

Digital downloads are generally non-returnable and non-refundable once access has been provided. However, please contact us if you receive an incorrect, missing, corrupted, or inaccessible file.

All refund requests are reviewed according to our Refund and Return Policy and applicable consumer laws.

Business and Licensing Inquiries

For school, church, classroom, ministry, partnership, or extended licensing questions, please contact us by email with details about your intended use.

 

Customer Support Hours

Customer support inquiries are reviewed Monday through Friday, excluding public holidays.

Messages received on weekends or holidays may be answered on the next business day.

Contact Information

Scripture Sprout
Website: scripturesproutco.com
Email: sripturesprout@proton.me

Thank you for choosing Scripture Sprout. We’re honored to support your family, classroom, homeschool, or church Bible-learning journey.